Send us an email with your size and include your logo design. If you would like a custom shape let us know. Also include any other particulars, colors, added text. etc. We will send you a rug proof for approval before your order. This is done only through email.
Most rugs are shipped by UPS or FedEx Ground. Shipping depends on how many rugs you order and your address. You can request a shipping quote on our contact us page.
We do not offer a catalog. We offer a large variety of rug styles that it would be to hard to show everything in a catalog. We can create almost any type of rug for your needs. Please email us your rug/mat questions.
Simply send us an email with your size and what type of logo mat you would like, indoor or outdoor. We will send pricing. Also, there is a discount for ordering two or more rugs of the same size and design.
Rug Rats is female-owned flooring company located in Virginia Beach Va. We have been making custom rugs since 1987. Visit our About Us Page.
For the fastest response please email us. We respond very quickly, sometimes within an hour or sooner. We provide all rug quotes by email only. We cannot answer all the phone calls that come in because of the volume and telemarketers. If you leave a message we will get back to you at our first opportunity, but you will receive a quicker response by email
Custom Logo Mats
Yes, depending on the logo rug style you have chosen as to which warranty. Send an email and we will send warranty and specifications.
If you receive a mat and there is a problem with the printing or it was damaged in shipping, please email and we will give you instructions to return or make you a new mat. Custom logo or custom-made rugs are not returnable. They were custom made just for you and are not a stock item. It is important that you approve the rug proof. We always recommend getting a sample if available.
Send us an email with your logo mat size and your artwork. We will send back pricing and rug proof. Once the rug proof is approved, we send you an invoice with a link to make payment. Custom logo mats usually ship in 10 days to 2 weeks.
Where do you want to use the mat? indoor or outdoor? The cost will be a factor, what colors you want to use etc. go into figuring out what will work for you. Please send us an email with your questions.
It depends on the custom mat style. We have mats that we can ship in 10 days and some that take 2-3 weeks to complete.
These rugs have Nitrile rubber backing ensures a smooth safe placement. These mats also have a rubber reducer edging that keeps the mats flat. Wheelchairs, carts with wheels, walkers, etc. roll smoothly over these mats.